Welcome to the Page Wine Cellars Internet site (this "Site"). Page
Wine Cellars want you to know what information we learn about you when you visit
this Site, what we do with that information and any other information you voluntarily
provide us through this Site or by other means and how you can view or change the
information we have.
There are 2 types of information that we can learn about you as you browse
and use this site. Each type of information can be used in a different way, and
only you decide how much information to share with us.
- Internet-related - generic statistical and demographic information.
- Personal information that you provide when registering, ordering online, or making
contact with us.
1. Internet-related information
We collect IP addresses for the purposes of system administration, to gather
broad demographic information, and to monitor the level of activity on our Site.
We collect information from visitors to our Site regarding the referring URL, your
IP address, which browser you used to come to the Site, the country, state, the
pages of our Site that you viewed during your visit and any search terms entered
on our Site. We track customers' traffic patterns throughout their online sessions,
including which pages a customer views while using the Site. This information is
ultimately stored in the form of store categories, and, in some cases, specific
URLs. We use your IP address to diagnose problems with our servers and software
and to administer our Site. We may share aggregated statistics about pages viewed
on our Site and sales and other shopping information with third parties.
2. Personal Information
If you provide information about yourself by registering on a page, by filling
out a survey, or otherwise by voluntarily telling us about yourself or your activities,
we will collect that personal information for Page Wine Cellars’s own internal
use. See below for more detail on what happens to your personal information when
you place an order at our Online Store. Except as may be necessary to fulfill your
order, only designated and authorized Page Wine Cellars sales and marketing employees
will use the information you and other visitors give us in connection with their
duties and for the purposes of identifying consumer preferences, improving our products
and services and the content of this Site. When you give us your first and last
name, birthdate, email, day and evening telephone numbers, or postal address, we
may contact you by email, regular mail, or telephone from time to time with information
about our new products and services, special offers, upcoming events and changes
to this Site. If you do not wish to be contacted by all or any of these methods,
you may let us know by sending an email message to us at
info@pagewinecellars.com. Please be sure to give us your exact name and
address so we can be sure that we remove your name from our lists.
How to Change your Personal Information
You can update your personal information by logging into "My Account" found at the
top of every web page. Your profile will be updated immediately.
Ordering through the Online Store
Placing an order at the Page Wine Cellars Online Store is fast, easy and
secure. We are committed to protecting your privacy and the security of your personal
information. The personal information you submit with an order is treated as confidential
information and it will not be distributed, traded, sold, or rented to anyone. We
employ other companies to perform certain functions on our behalf, such as fulfilling
orders and delivering packages, and these companies have access to your information.
We have arranged with net10.net to process your credit card information. They use
SSL encryption of your credit card information. You may access the net10.net site
and privacy policy to read more about the security measures they employ. When you
order from the Online Store, we will collect personally identifiable information
from you. If you order one of our products or services, the Online Store will collect
and maintain your name, email address, billing and shipping address, telephone number,
date of birth, product selections, order number, and order information. Before confirming
your order you will have the opportunity to review the product order form and make
changes and additions to the information it contains. The information you submit
will only be used to process your order and to provide a more effective and personalized
shopping experience.
Sharing Information
If you provide us with your consent, we may share your personal information
with our affiliates and business partners with whom we have joint marketing arrangements.
We are not in the business of selling information about our customers except in
the limited circumstance set out below. We engage other companies to perform certain
functions on our behalf, such as fulfilling orders, delivering packages and services
related to the design, maintenance and improvement of this Site and our database.
These companies have access to your personal information. Otherwise we may share
your information only to the extent necessary to comply with applicable laws, police
investigations, or in legal proceedings where such information is relevant.
Where do we store your personal information
Your personal information will be kept in a database held on servers kept
in a physically and technologically secure environment, accessed only by authorized
personnel or contractors who are bound to keep your information confidential. Although
we will use all reasonable efforts to safeguard the confidentiality of any personal
information collected, we will not be liable for disclosure of personal information
obtained due to errors in transmission or the unauthorized acts of third parties.
User Name and Password
You are responsible for maintaining the confidentiality of your user name
and password. You shall be responsible for all uses of your membership, whether
or not authorized by you. You agree to immediately notify Page Wine Cellars of any
unauthorized use of your user name or password.
Cookies
When you visit this Site, we leave a "cookie" in the memory of
your Web browser. The site will only function properly if cookies are enabled. PageWineCellars.com
uses cookies to authenticate you as a user and display content that is relevant
and persistent to you. Cookies are very small files that store information about
your visit to and use of this Site. Most major commercial Internet sites use them
and they make your Internet-surfing more useful and less time-consuming for you
because they store information that is reusable each time you visit this Site. Cookies
cannot access and read the files on your hard drive and cannot be used as a virus.
They do allow us to provide information and products that are more meaningful to
you without asking you the same questions every time you visit us. You may get cookies
from our advertisers. We cannot pre-screen these cookies since they come directly
to you from other sites. We hope you will want the better service that cookies allow,
but if you prefer, you can set your browser to refuse cookies. However by doing
that, you will not be able to access PageWineCellars.com.
How to enable and cookies:
Microsoft Internet Explorer 7.0
- Select Tools -> Internet Options and click on the "Privacy" tab.
- The default selection, "Medium", supports cookies.
FireFox 3.0
- Select Tools -> Options and click on the "Privacy" tab.
- Select the radio button next to "select cookies from sites" and click
"OK".
All other browsers please consult your documentation or online help files.
We reserve the right to change or update this policy at any time by posting
a notice that we are changing our privacy policy or by sending an email message
to previously registered visitors.
How to contact us
If you need information or have any questions about this Privacy Policy, you may
contact us via email at
info@pagewinecellars.com,
or at:
Page Wine Cellars
520 California Blvd. #20
Napa, CA 94558.
This policy is effective as of January 1, 2009.